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Info: Disclosures
CIP Disclosure
IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT
To help the government fight the funding of terrorism and money
laundering activities, Federal law requires all financial institutions
to obtain, verify, and record information that identifies each person
who opens an account.
What this means for you: When you
open an account, we will ask for your name, address, date of birth, and
other information that will allow us to identify you. We may also ask
to see your driver's license or other identifying documents.
Internet Banking Disclosure
MidWest America Federal Credit Union (MWAFCU or we) and the below named member(s) (member or you) hereby agree as follows:
1. Internet Banking Services. Member
hereby applies to MWAFCU for Internet Banking services. In order to remain
eligible for Internet Banking, member must remain a member of MWAFCU in good
standing. The following transactions may be performed by the member
through Internet Banking: (a) Transfers. You may transfer funds among your
MWAFCU Share or Loan Accounts. Transfers from any share except Checking
Shares are limited to six (6) per month in any combination of transfers
to other MWAFCU accounts, overdraft transfers, over the phone or Internet Banking transactions. You may transfer funds between different MWAFCU
accounts. These transactions are subject to prior approval of the other
account holder. (b) Additional Services. From time to time, MWAFCU will
announce additional services which are available through Internet Banking.
Your use of these services will constitute acceptance of the terms and
conditions presented at the time they are announced. (c) Access
Limitations. MWAFCU reserves the right to limit the amount of on-line
access per month or per session.
2. Operating Systems. Internet Banking is
designed to work with most commonly used Internet browsers such as
Internet Explorer or Netscape.
3. Internet Banking Password. You hereby
acknowledge that you have reviewed and read the appropriate disclosure
pertaining to Internet Banking and agree to the terms of the disclosure. You
agree that use of Internet Banking by other persons will give them access to
any of your share, IRA, Certificate and loan accounts. Access to a
member account will be by means of a member's PIN and a password. You
agree not to make your PIN available to any other person. If you
believe that your password has been lost or stolen or that someone has
transferred or may transfer money from your account without your
permission, call (800) 348-4738 between 9 a.m. and 5 p.m., Monday
through Thursday and from 9 a.m. to 6:30 p.m. on Friday, or write us at
1104 Medical Park Drive, Fort Wayne IN 46825.
4. Liability for Unauthorized
Transfers. (a) Liability disclosure. Tell us AT ONCE if you believe
your PIN and password have been lost or stolen and immediately change
your password. Telephoning is the best way of limiting your potential
losses. You could lose all the money in your account (plus your maximum
overdraft line of credit). If you tell us within two (2) business days,
you can lose no more than $50 if someone used your password without
your permission. If you do NOT tell us within two (2) business days
after you learn of the loss or theft of your PIN and password, and we
can prove we could have stopped someone from using them without your
permission if you had told us, you could lose as much as $500. Also, if
your statement shows transfers that you did not make, tell us at once.
If you do not tell us within 60 days after the statement was mailed to
you, you may not get back any money you lost after the 60 days if we
can prove that we could have stopped someone from taking the money if
you had told us in time. If a good reason kept you from telling us, we
may extend the time periods. (b) Address and telephone number. If you
believe your pin or password have been lost or stolen or that someone
has transferred or may transfer money from your account without your
permission, call: (800) 348-4738 (nationwide) (260) 482-3334 (in Fort
Wayne) or write: MidWest America Federal Credit Union 1104 Medical Park
Drive Fort Wayne, IN 46825
5. Charges. MWAFCU does not intend to
charge a fee for this service. We do, however, reserve the right to do
so in the future and will provide 30 days advance notice to all users
through the system.
6. Statements. All transactions
generated by you through Internet Banking and any Internet Banking fees will
appear on your monthly or quarterly statement.
7. Our Liability. If we do not
complete a transfer to or from your account on time or in the correct
amount according to our agreement with you, we will be liable for your
losses or damages. However, there are some exceptions. We will not be
liable, for instance: if, through no fault of ours, you do not have
enough money in your account to make the transfer; if the transfer
would go over the credit limit on your overdraft credit line; if the Internet Banking equipment or software was not working properly and you knew
about the breakdown when you started the transfer; if circumstances
beyond our control (such as fire or flood) prevent the transfer despite
reasonable precautions that we have taken. We shall not be responsible
for any other loss, damage or injury whether caused by the equipment,
software and/or the Internet Banking service, nor shall we be responsible
for any direct, indirect, special or consequential damages arising in
any way out of the installation, use or maintenance of your equipment,
software and/or Internet Banking, except where the law requires a different
standard. We do not make any warranties concerning the equipment, the
software or any part thereof, including, without limitations, any
warranties of fitness for a particular purpose or warranties of
merchantability.
8. Errors and Questions .In case of
errors or questions about your electronic transfers, telephone us at
(800) 348-4738 or write us at 1104 Medical Park Drive, Fort Wayne IN
46825 as soon as you can. We must hear from you no later than sixty
(60) days after you learn of the error. You will need to tell us: your
name and account number; why you believe there is an error and the
dollar amount involved; approximately when the error took place. If you
tell us orally, we may require that you send us your complaint or
question in writing within ten (10) business days. We will tell you the
results of our investigation within ten (10) business days and correct
any error promptly. If we need more time, we may take up to forty-five
(45) days to investigate the complaint, but you will have the use of
the funds in question after the ten (10) business days. If we ask you
to put your complaint or question in writing and we do not receive it
within ten (10) business days, we may not credit your account during
the investigation. If we decide that there was no error, we will send
you a written explanation within three (3) business days after we
finish our investigation. You may ask for copies of the documents that
we used in our investigation. If you need more information about our
error resolution procedures, call us at the telephone number shown
above.
9. Business Day. Our business hours
are 9:00 a.m. - 5:00 p.m. Monday through Thursday and 9:00 a.m. - 6:30
p.m. Friday. Holidays not included.
10. Governing Law. This agreement shall be governed by and constructed in accordance with the laws of the State of Indiana
Regulation "E" Disclosure
1. Notify us at once if you believe
your ATM card is lost or stolen. Contacting the credit union by
telephone is the best way to keep your possible losses down. If you
notify us within (two) 2 business days, you can lose no more than
$50.00 if someone used your ATM card without your permission (see
exception below #3). Failure to notify us within 2 business days could
result in your being liable for up to $500.00 of the unauthorized
transactions. Also, notify us at once if your statement shows
transactions that you did not make. If you do not notify us within 60
days after the statement was mailed to you and we can prove that your
failure to do so kept us from stopping the unauthorized usage, you may
not get back any of the money you lost.
2. If you believe that your ATM card has been lost or stolen or someone has knowledge of your pin, call or notify us in writing:
MidWest America Federal Credit Union
Attn: ATM Department
1104 Medical Park Drive
Fort Wayne, IN 46825-5826
(260) 482-3334 or (800) 348-4738
3. Your Personal Identification
Number is to be kept secret. If you allow any other person to know your
P.I.N., your ATM privileges can be terminated and you will be held
responsible for any transactions that they complete using your ATM
card. If you write the P.I.N. on any item kept with the ATM card, such
as in a wallet, purse, or address book, your ATM privileges can be
terminated, and you can be held liable for transactions done with your
ATM card.
4. Your ATM card can be used at any
MidWest America ATM machine to complete any of the following
transactions at no cost: a. inquire about account balances (share draft
and savings only), b. deposit to your savings or share draft accounts,
c. transfer between share draft and savings accounts, d. withdraw cash
from either your savings, share draft or signature line of credit, e.
make loan payments, f. change your Personal Identification Number.
5. Your ATM card can be used at any
MAC ATM not showing the MidWest America logo to complete any of the
following: Transactions b through d will result in a $1.00 fee for each
completed and attempted transaction. The fee will be taken at the time
of the transaction. If the funds are not available to complete a
withdrawal and take the fee, the transaction will abort and the ATM
machine will tell you to enter a lesser amount. a. inquire about
account balances (share draft and savings only), b. deposit to your
savings or share draft accounts, c. transfer between share draft and
savings accounts, d. withdraw cash from either your savings, share
draft or signature line of credit, e. make loan payments, f. change
your Personal Identification Number.
6. Your ATM card can be used at any
Cirrus ATM machine to complete any of the following transactions:
Transaction b will result in a $1.00 fee for each completed and
attempted transaction. The fee will be taken at the time of the
transaction. If the funds are not available to complete a withdrawal
and take the fee, the transaction will abort and the ATM machine will
ask you to enter a lesser amount. a. inquire about account balances
(share draft and savings only), b. withdraw cash from either your
savings, share draft or signature line of credit.
7. Withdrawals from the ATM machines
will be limited to $200.00 each business day. Higher limits can be
requested through the ATM Department and will be based on your account
standing with the credit union.
8. You will receive a receipt at the
time you conduct any transaction on your account using the ATM machine.
Also, you will receive a monthly statement showing your transactions.
9. We will disclose information to
third parties about your account or the transfers you make: a. where it
is necessary for completing transfers, or b. in order to verify the
existence and condition of your account for a third party, such as a
credit bureau, a merchant, or another financial institution or c. in
order to comply with a government agency or court orders, or d. if you
give us your written permission.
10. In case of errors or questions
about your electronic transfers, telephone us at: (260) 482-3334 or
(800) 348-4738 or write us at:
MidWest America Federal Credit Union
1104 Medical Park Drive
Fort Wayne, IN 46825-5826
As soon as you can if you think your
statement or receipt is wrong or if you need more information about a
transfer listed on the statement or receipt. We must hear from you no
later than 60 days after we send you the FIRST statement on which the
problem or error appeared. This letter must contain the following: a.
your name and account number b. description of the error or the
transaction you are unsure about and explain as clearly as you can, why
you believe it is an error and why you need more information c. the
dollar amount of the suspected error.
If you tell us orally, we require that you also send us your complaint or question in writing within 10 business days.
TERMS AND CONDITIONS
1. An ATM disclosure/card request must be signed before an ATM card and
personal identification number (PIN) can be issued.
2. The signing of a MidWest America
Federal Credit Union ATM disclosure/card request form shall indicate
your assent to these terms and conditions and to any modification
thereof. Any modification shall become effective and be binding 21 days
after notice of the modification is posted in the office of the credit
union and our Hotline Newsletter except where the Federal Electronic
Fund Transfer Act provides otherwise.
3. Personal Identification Numbers
must not be carried with the ATM card, in any form, at any time. (See
section #3 in disclosure.)
4. All ATM cards must be surrendered prior to closing the primary account.
5. All correspondence will be mailed
to the address shown on the permanent files of the credit union. It is
the responsibility of the member to keep this information current.
6. ATM card activity may be suspended
or canceled permanently if any one of the following conditions exists:
a. card is lost, stolen, or misplaced, b. past due loan account, c.
unsatisfactory account relationship, d. closure of the share draft
account due to NSF activity, e. abuse of ATM privileges, f. if the
P.I.N. is kept with the ATM card.
7. We reserve the right to charge you
for any and all expenses incurred while attempting to collect any
outstanding funds owed to the credit union associated with the ATM
transactions.
8. Members who lose or damage their ATM cards and request a replacement card will be charged a $5.00 replacement fee.
9. Deposits and loan payments are
subject to verification by authorized personnel. The actual amounts
deposited and paid may vary from the figure shown on the receipt you
receive at the time of deposit or payment.
10. We reserve the right at any time
and without notice (except as may be required by the Federal Electronic
Fund Transfer Act) to eliminate any or all of the services that
currently are available to you by use of your ATM card or to add new
services.
11. To the extent applicable, the rules and regulations governing your account with us also apply to your use of your ATM card.
12. These terms and conditions are
subject to and governed by all applicable present and future provisions
of state and federal laws and Federal Reserve Board regulations, and
from time to time, shall be deemed automatically amended to the extent
necessary to comply therewith.
13. Members who use ATM machines not
owned by MidWest America Federal Credit Union will be charged a $1.00
fee according to the disclosure sections 5 and 6.
14. When you use an ATM not owned by
us, you may be charged a fee by the ATM operator and you may be charged
a fee for a balance inquiry even if you do not complete a fund transfer.
Terms & Conditions of Electronic Fund Transfers
This notice, which is required by
federal law, describes important terms and conditions under which
MidWest America Federal Credit Union provides certain preauthorized
transfer services to you. This disclosure pertains to Federal Reserve
Bank and Automated Clearinghouse (ACH) transactions only. (See specific
disclosures for other services offered.)
Our EFT service allows you to
designate the type of transaction, such as social security, payroll
deposits, insurance premiums, or mortgage payments.
This service is provided to you at no charge.
When utilizing our ACH/Electronic
Fund Transfers for bill paying services, funds must be available for
withdrawal prior to 8:00 a.m. on Mondays and Fridays and 9:00 a.m.
Tuesdays through Thursdays, depending upon the day your scheduled ACH
withdrawal is to occur.
There are NO limitations on the
dollar amounts of EFTs. Share (savings) accounts are allowed 6
transfers per month. Share draft (checking) accounts have no frequency
limitations.
We will disclose information to third
parties about your account or the transfer you make: (1) where it is
necessary for completing such transfers; (2) in order to verify the
existence and condition of your account for a third party, such as a
credit bureau or merchant; (3) in order to comply with government
agency or court orders; (4) if you give us your written permission.
RIGHT TO RECEIVE DOCUMENTATION OF TRANSFERS
(a) If you have arranged to have transfers made to or from your account
at least once every sixty days from the same person or company, you can
call (260) 482-3334 to find out whether or not the transfer has been
made. (b) Periodic statements. You will receive a monthly account
statement.
STOP PAYMENTS ON PRE-AUTHORIZED TRANSFERS
If you have made arrangements to make regular payments from your
account, you can stop any of these payments. Here's how: Call us at
(260) 482-3334, or write us at 1104 Medical Park Drive; Fort Wayne, IN
46825, in time for us to receive your request three business days or
more before the payment is scheduled to be made. If you call, we may
also require you to put your request in writing and get it to us within
fourteen days after you call. We will charge you fifteen dollars ($15)
for each stop payment order you give.
If these regular payments vary in
amount, the company you are going to pay will notify you, ten days
before each payment, when it will be made and how much it will be.
If you order us to stop one of these
payments three business days or more before the transfer is scheduled,
and we do not do so, we will be liable for your losses or damages.
Pre-authorized transfers that are
returned to the Federal Reserve Bank due to insufficient funds in your
account, will be assessed a twenty five ($25) dollar fee for each item
returned.
CHOICE OF LAW
We may accept on your behalf payments to your account which have been
transmitted through one or more Automated Clearing House ("ACH")
Operators and which are not subject to the Electronic Fund Transfer Act
and your rights and obligations with respect to such payments shall be
construed in accordance with and governed by the laws of the State of
New York as provided by the operating rules of the National Automated
Clearing House Association, which are applicable to ACH transactions
involving your account.
NOTICE OF RECEIPT OF ACH ENTRIES
Under the operating rules of the National Automated Clearing House
Association, which are applicable to ACH transactions involving your
account, MidWest America is not required to give next day notice to you
of receipts of an ACH entry and we will not do so. However, we will
continue to notify you of the receipt of payments in the periodic
statements we provide to you.
PROVISIONAL PAYMENT
Credit given by MidWest America to you with respect to an automated
clearing house credit entry is provisional until we receive final
settlement for such entry through a Federal Reserve Bank. If we do not
receive such final settlement, you are hereby notified and agree that
we are entitled to a refund of the amount credited to you in connection
with such entry, and the party making payment to you via such entry
[i.e., the originator of the entry] shall not be deemed to have paid
you the amount of such entry.
MIDWEST AMERICA FEDERAL CREDIT UNION'S LIABILITY FOR FAILURE TO MAKE TRANSFERS
If we do not complete a transfer to or from your account on time or in
the correct amount according to our agreement with you, we will be
liable for losses or damages. However, there are some exceptions. We
will NOT be liable, for instance:
- If, through no fault of ours, you do not have enough money in your account to make the transfer
- If the transfer would go over the credit limit on your overdraft line.
- If circumstances beyond our
control (such as fire, flood, or mechanical failures) prevent the
transfer, despite reasonable precautions that we have taken. There may
be other exceptions stated in our agreement with you.
In case of Errors or Questions About
Your Electronic Transfers, telephone us at (260) 482-3334, or write us
at 1104 Medical Park Dr; Fort Wayne, IN 46825, as soon as you can, if
you think your statement or receipt is wrong, or if you need more
information about the transfer listed on the statement or receipt. We
must hear from you no later than sixty days after we sent the first
statement on which the problem or error appeared. (1) Tell us your name
and account number. (2) Describe the error or the transfer you are
unsure about, and explain as clearly as you can why you believe it is
an error or why you need more information. (3) Tell us the dollar
amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within ten business days.
We will tell you the results of our
investigation within ten business days after we hear from you and will
correct any error promptly. If we need more time, however, we may take
up to forty-five days to investigate your complaint or question. If we
decided to do this, we will credit your account within 10 business days
for the amount you think is in error, so that you will have the use of
the money during the time it takes us to complete our investigation. If
we ask you to put your complaint or question in writing and we do not
receive it within ten business days we may not credit your account. If
we decide that there was no error we will send you a written
explanation within three business days after we finish our
investigation. You may ask for copies of the documents that we used in
our investigation.
Our business hours are:
Mon - Thurs; 9 am to 5 pm Fri 9 am to 6:30 pm
Holidays are not included.
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