say hi to mia!

MidWest America’s Digital & Voice Assistant, Available 24/7

Mia, our Digital & Voice Assistant, is available round-the-clock to help you quickly get answers to your banking questions! Chat with Mia on our website using the icon at the bottom right of your screen or you can call 800-348-4738.

Mia can answer common and frequently asked questions such as:

• What are your hours at the Waynedale Branch?
• How do I apply for a loan?
• What is my account balance?
• I forgot my password to digital banking – how can I log in?
• What is my account number?
• When is my loan payment due?

Mia is designed to make your experience faster and more convenient, helping you find information anytime, day or night. And if you ever prefer to speak with a MidWest America team member during business hours, that option is always available. We’re here to give you more choices and make banking as easy as possible.

We encourage you to give Mia a try the next time you call us at 800-348-4738. You might be surprised at how quickly you can get the answers you need!

*Note: Account-specific and transaction information is available after setup. The first time you use Mia for phone banking, you’ll be prompted to create a PIN.