Contact Us
We would love to hear from you
Contact Information
Phone: 260-482-3334
Toll Free: 1-800-348-4738
Email: [email protected]
Call Center Hours:
MON - THUR: 8:00 AM - 5:00 PM
FRI: 8:00 AM - 6:00 PM
Routing #: 274973141
Mailing Address:
Main Office/Headquarters
1104 Medical Park Drive
Fort
Wayne, IN 46825
Emergency Numbers
To report a lost or stolen ATM or VISA Debit Card:
- during business hours call 1-800-348-4738.
- after business hours log-on to Phone Banking to block the card at 1-800-847-2278.
- Use the Card Management feature in our digital banking to block your card and/or reorder a new one.
To report a lost or stolen Credit Card or Home Equity Line of Credit Card:
- call 1-800-449-7728 or if out of the country, call 727-299-2449
Supervisory Committee
To contact the Supervisory Committee, please call the Internal Auditing Department at 260-482-3334 or 800-348-4738. Please ask for ext. 1000. Or email us at [email protected]. We can also be contacted via mail at:
Internal Auditing Department
MidWest America
FCU
PO Box 11526
Fort Wayne, IN 46859-1526
Please note: This PO box is only for communication with the Supervisory Committee. Please mail payments to a branch.
National Credit Union Administration
The NCUA is our primary regulator. If you would like to contact the National Credit Union Administration to file a complaint, they can be reached at:
National Credit Union Administration
1775 Duke Street
Alexandria, VA 22314-3428
Phone: 703-518-6300
Website: http://www.ncua.gov